Shipping

Shipping Policy

burtsbees organizes its rules on processing, delivery, and tracking in the following sections. This page applies specifically to burtsbeon.shop.

How burtsbees handles tracking and addresses
Customers using burtsbeon.shop can rely on the following burtsbees guidance about tracking and addresses. Once tracking becomes available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

processing and transit at burtsbees
This processing and transit section covers orders and visits through burtsbeon.shop for burtsbees. Order preparation normally takes place within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

What burtsbees customers should know about delivery area
Customers using burtsbeon.shop can rely on the following burtsbees guidance about delivery area. Our delivery area is limited to addresses within the United States. Standard shipping is free.

burtsbees: returns after delivery
This returns after delivery section covers orders and visits through burtsbeon.shop for burtsbees. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, burtsbees also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

Details from burtsbees on delivery issues
For purchases made through burtsbeon.shop, burtsbees applies the following guidance on delivery issues. For a delivery problem shown by tracking, or if an order arrives damaged or incomplete, contact Support@burtsbeon.shop or 701-676-8744. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

Merchant Information
Business name: burtsbees
Brand name: burtsbees
Email: Support@burtsbeon.shop
Phone: 701-676-8744
Physical address: 6650 176 1/2 Ave SE, Wahpeton, North Dakota, 58075, United States