Frequently Asked Questions
This burtsbees page explains frequently asked shopping questions in a store-specific format. This page applies specifically to burtsbeon.shop.
How burtsbees handles tracking
burtsbees publishes this tracking guidance for customers using burtsbeon.shop. How can I track my order?
Once tracking becomes available, it is sent using the contact information provided at checkout.
Our approach at burtsbees to products
This products section covers orders and visits through burtsbeon.shop for burtsbees. What products do you offer?
We offer Burt's Bees. Current availability, product details, options, and prices are shown on each product page.
returns and exchanges at burtsbees
For purchases made through burtsbeon.shop, burtsbees applies the following guidance on returns and exchanges. Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery.
Our approach at burtsbees to return shipping
Customers using burtsbeon.shop can rely on the following burtsbees guidance about return shipping. Who pays return shipping?
burtsbees pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement.
burtsbees: payment methods
burtsbees publishes this payment methods guidance for customers using burtsbeon.shop. Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout.
burtsbees: shipping cost
This shipping cost section covers orders and visits through burtsbeon.shop for burtsbees. Do you offer free shipping?
Yes. Standard delivery within the United States is free.
What burtsbees customers should know about contact options
Customers using burtsbeon.shop can rely on the following burtsbees guidance about contact options. How can I contact you?
Email Support@burtsbeon.shop, call 701-676-8744, or write to 6650 176 1/2 Ave SE, Wahpeton, North Dakota, 58075, United States.
Our approach at burtsbees to refund timing
The following refund timing guidance applies to the burtsbees storefront at burtsbeon.shop. When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days.
delivery timing at burtsbees
For burtsbees customers at burtsbeon.shop, this section explains delivery timing. How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days.
Merchant Information
Business name: burtsbees
Brand name: burtsbees
Email: Support@burtsbeon.shop
Phone: 701-676-8744
Physical address: 6650 176 1/2 Ave SE, Wahpeton, North Dakota, 58075, United States